1. Services
WeActive8 LLC (“WeActive8”, “we”, “us”) provides digital marketing, software development, hosting, and CRM/communication services as described on weactive8.com or under separately signed engagement letters and statements of work.
2. Engagement & scope
Engagements begin with one of three entry points: a paid Activation Audit ($99 to $149), a project-priced build, or a rolling-scope retainer. Each engagement is governed by a written engagement letter that includes scope, deliverables, timeline, and price. The engagement letter is the controlling document; this Terms page sets the default rules where the letter is silent.
2.1 Audit credit
If you escalate from a paid Activation Audit to a paid project within 90 days, the audit fee credits 100% toward project kickoff.
3. Fees & billing
Engagement floor is $500. Project ceiling is around $30K under our standard playbook (custom scopes can exceed it via signed engagement letter). Marketing retainers are flat-fee and rolling-scope, typically $1,500 to $5,000 per month, cancellable at any time with no minimum commitment.
Subscription services (8CRM, hosting, etc.) are billed monthly via Stripe. Invoices are due on receipt. Past-due balances over 30 days accrue 1.5% per month and may pause service after written notice. Refunds for project work are handled per the engagement letter; subscription cancellations stop the next billing cycle (no prorated refund).
4. Intellectual property
On full payment, you own the deliverables we produce specifically for you (copy, designs, configurations, code written for your project). We retain ownership of underlying frameworks, internal tools, templates, and product code (8CRM, Team8s, 8Host, 8Automations) that we license to you for use under your subscription.
We may reference the engagement publicly (logo, project summary, non-confidential metrics) unless you opt out in writing.
5. SMS & phone communications
By providing your phone number to WeActive8 and opting in (per Section 3 of the Privacy Policy), you agree to receive SMS messages from WeActive8 at the number provided. Message types: appointment reminders, support ticket updates, account/billing notifications, login verification codes, and infrequent promotional offers (typically one to four per month). Message and data rates may apply.
To opt out: reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any SMS from us. You will receive one final confirmation. For help: reply HELP or email hello@weactive8.com.
6. Acceptable use
You agree not to use WeActive8 services to:
- Send unsolicited or harassing communications;
- Infringe intellectual property or other legal rights of third parties;
- Transmit malware, exploit code, or unauthorized scanning traffic;
- Violate applicable law (CAN-SPAM, TCPA, GDPR, CCPA, export control, etc.);
- Resell our services as your own without a written reseller agreement.
We may suspend service for clear violations, with written notice and a cure window where reasonable.
7. Warranties & disclaimers
We deliver work to a reasonable professional standard for the industry. We do not warrant specific marketing outcomes (rankings, leads, revenue, conversion rates). Marketing is probabilistic; we set expectations through written deliverables in the Activation Audit and engagement letter, and we update them as data comes in. Services are otherwise provided “as is.”
8. Limitation of liability
To the maximum extent permitted by law, WeActive8's aggregate liability under or in connection with these terms is limited to the amount you paid WeActive8 in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages (lost profits, lost revenue, lost data, business interruption), even if advised of the possibility.
9. Termination
Either party may terminate a retainer at any time on written notice. Termination of an in-progress project is governed by the engagement letter. On termination we hand over deliverables completed and paid for, plus reasonable transition support (recorded walkthroughs, credentials export) for up to 30 days.
10. Governing law
These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Sheridan County, Wyoming. Both parties waive jury trial.
11. Changes
We may update these terms from time to time. Material changes will be announced on the site and (for active customers) emailed at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
