These terms and conditions should be read and accepted by you prior to your purchase. You accept that by purchasing WeActive8 Services, you agree to be bound by these terms and conditions.
Terms & Service agreement
Definitions
“Agreement” means the contract you have entered into by purchasing the services to which these terms and conditions apply.
“Contract” the written agreement between Jellyfish Training and you of a confirmed booking
“Contract Start Date” means the date this contract is formed.
“Course” means the Training course services which are provided to you by Jellyfish.
“Jellyfish” refers to Jellyfish Training Ltd.
“Services” means the facilities, marketing activities, website design and development, website hosting subscription, offered to you as one time or reoccurring subscriptions.
“Trade Marks” means all names, marks and logos from time to time owned by or registered in WeActive8’s name including without limitation “WeActive8”, or those of WeActive8’s partners.
“Website” means weactive8.com or any other website WeActive8 may designate. “You”/”Yourself” means the person/company who has purchased the services.
Formation of contract
The Contract Start Date is defined as the day on which you indicate your acceptance of the Digital Services on offer to you. By completing the subscription process you are acknowledging acceptance of the terms and conditions.
Subject to the “Your right to cancel or transfer” clause below, this Agreement is not cancellable.
Your right to cancel or transfer
You have the right to cancel this Agreement without any liability within 7 days of date of Agreement provided that Services have not commenced and are not due to commence in this period. Cancellation and/or transfer fees below shall apply to cancellation or re-subscribing of any other digital service by you unless the exceptions stated below apply.
Digital services commencing schedule:
| CONFIRMED BOOKING | TRANSFER FEE | CANCELLATION FEE |
|---|---|---|
| 30 to 15 work days before digital service(s) start date | 0% | 25% |
| 14 to 8 work days before digital service(s) start date | 25% | 50% |
| 7 to 0 work days before digital service(s) start date | 50% | 100% |
If you are unable to attend you may substitute delegates with written notification to WeActive8.
Private courses:
| CONFIRMED BOOKING | TRANSFER CHARGES | CANCELLATION CHARGES | |
|---|---|---|---|
|
50% of total Fees | 100% of total Fees | |
| 31 Days or more before digital service(s) start date / WeActive8 Digital Services | 0% of total Fees | 0% of total Fees |
Cancellation of Subscription or Digital services by WeActive8
WeActive8 reserves the right to cancel a subscription at any time without liability. In these circumstances, refunds will be offered within 60 days. WeActive8 is not liable for any expenses incurred unless the subscription / digital service is cancelled within 2 working days of the start day when WeActive8 will refund expenses up to $100 on the production of original expense receipts.
Termination
WeActive8 may terminate the provision of any part of the services or restrict your access to services without any prior notice to you where (by way of example and without limitation):
5.1 There is a regulatory or statutory change limiting WeActive8’s ability to provide the services;
5.2 Any event beyond WeActive8’s reasonable control prevents WeActive8 from continuing to provide the services. WeActive8 will use WeActive8’s reasonable endeavor to find a solution by which WeActive8’s obligations under this agreement may be performed despite the event in question;
5.3 Non-payment or 15days past due payment of the invoice (in case of a custom order or reoccurring service renewal.)
Payments
Payment is due upon receipt of invoice, funds must have cleared 14 days after receipt of your invoice or 14 days prior to your subscription date; whichever falls first. Failure to receive the subscription fees in adherence to these terms means that WeActive8 reserves the right to refuse access to the subscription/deliverables/dashboard/website/admin-panel.
Subscriptions made within 14 days of the service delivery date may only be paid via credit card. WeActive8 reserves the right to make exceptions to this rule by prior agreement.
If you choose to pay by credit card or debit card, payment will be taken securely through the Website. All credit or debit card information you provide is encrypted using the latest Secure Socket Layer (SSL) technology, ensuring your credit or debit card details are safe and secure. The Website also meets the requirements of the Payment Card Industry Data Security Standard (PCI) which was created to ensure organizations that process card payments prevent fraud.
Service / Subscription Fees
7.1 The prices quoted on this site are correct at the date of publication and for 30 days thereafter. WeActive8 reserves the right to adjust these prices outside this period.
7.2 Quotes will also be set out in any written quotation we provide to you via invoice.
Services updates
WeActive8 reserve the right to amend, substitute, modify and improve the content and format of any service (in whole or part) or to substitute and modify the service required from time to time to update in the light of WeActive8’s industry experience/research or ongoing improvements in its service to you.
Acceptable use policy
You agree to abide by all applicable laws, regulations and codes of conduct and ensure that any material uploaded or distributed or stored by you does not infringe the rights of others.
Code of conduct
You shall use the services strictly in accordance with these terms and conditions and shall not misuse the services. You shall comply with all reasonable instructions or directions given by WeActive8 in respect of the services.
In accessing the services you agree not to:
10.1 reproduce or redistribute the content (other than as allowed under these terms and conditions), modify or in any way commercially exploit any of the content;
10.2 remove the copyright or trademark notice(s) from any copies of the marketing/website/coding/graphics/visual content unless decided otherwise in a written agreement;
10.3 create a database by systematically downloading and storing all and any of the content;
10.4 make any commercial or business use of the services or resell or commercially benefit from any part or aspect of the services;
Limitation of liability
WeActive8 will only be liable for losses which are foreseeable to both you and to WeActive8 as a consequence of WeActive8 breaching these terms of sale and caused by WeActive8’s own negligence. WeActive8 will not be responsible for any commercial or business losses (including without limit loss of goodwill, profits, contracts, anticipated savings, data, or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and WeActive8 at the time Jellyfish’s contract was formed, or at the time you began using WeActive8’s service.
WeActive8 exclude, to the extent permitted by law, any express or implied warranties and conditions. Nothing in the foregoing shall limit WeActive8’s liability for death or personal injury or as otherwise required by law.
Complaints
All complaints and claims relating to Jellyfish’s Training Services must be received in writing to hello@weactive8.com within 14 days of the subscription/service agreement start date. If the claim is requesting a replacement course then the replacement subscription/service must occur within 90 days of the original service/subscription date.
Special Offers
Use of any special offer or discount code is subject to the following terms:
All offers and discounts are made at WeActive8’s discretion and can be withdrawn at any time;
Offers and discounted rates cannot be applied retrospectively to a previous subscription or agreement. You cannot cancel an ongoing subscription or service agreement and then reorder it at the reduced rate;
Delivery and Returns
In case of the services delivered to you are not in accordance with any of the terms and conditions. You shall have the right to ask for a full refund which shall be reverted back to the card or bank account (as mutually decided b/w parties) against the services/subscription purchased with in 60business days.
In case of holding the refund to meet requirements of the services you agreed, following are mandatory:
18.1 To not ask for any additional feature, or any unreasonable addition beyond the original scope of the service or subscription;
18.2 To not include any third party for judgement, your decision should be based on your own preferences;
